Features of Successful Management

Part 1: He build his rapport with his people (recognize human nature - when you make people feel important they will respond positively to you.)

• A person is more interested in himself than in you, so try to talk others about themselves; you will be surprised how people will start liking you!
• Listen well to and compliment people; remember and use people's names. Let people know you recognize them.
• Master art of agreeing. Look for points to agree. You'll find people will co-operate better this way.
• Don't express your disagreement unless it is absolutely necessary and that would be very rare. Be sincere in praising; people can spot false praises.

Part 2: He leads his people (Influencing people)

• Set others' mood by smiling at them. People will return the smile and be pleasant and easier to influence.
• Find out what appeal to the people; you will persuade them best if what you say contain som of what appeal to people.
• It is human nature not to think of the person in front of you is smarter - better not state directly but quote others.
• Do not ask a person whether he wil do it or not - he is more likely to say "No". Give him choices to make. He'll do the thing you want in the end.
• Praise publicly but criticize privately; criticize the action not the person; do not call a person a fool, nor raise your voice. If you smile and are friendly, people will take your criticism better. Be sure to check facts first before your criticism more willingly.
• If you thank and reward people for what they do, they will tend to respond again in future for they know you care.

Learn to delegate roles. This will enable you to do more. Your smarter followers will be glad you recognize their worth.

Part 3: Maintaining the leadership

• If you are not enthusiatic about a thing, others cannot be persuaded to be enthusiatic.
• If you are forever running down people and scolding, people will not like to stick aroud you.
• You must know your stuff. People require guidance and soon recognize and abandon the foolish leader.
• If you are an enthusiatic wise and pleasant leader, people will find it pleasant and good to be with you. People stick longer to enthusiatic wise leaders, especially to caring leaders who treat their followers like a family.